Imprint & General Terms of Use
Ticket.at Customer Service
If you have any questions about your ticket order, please contact our customer service at kundenservice@ticket.at
Ticket.at Call Center
For ticket orders by phone, please contact our call center at +43.1.5888.5888 (Monday to Saturday, excluding public holidays, from 8 a.m. to 8 p.m.).
Notice pursuant to the ODR Regulation (EU) No. 524/2013: http://ec.europa.eu/odr. We would like to point out that we are neither legally nor voluntarily subject to nor participate in an alternative dispute resolution procedure. Contact in the event of a dispute or for customer complaints: kundenservice@ticket.at
WT Wien Ticket GmbH
1150 Vienna, Hütteldorfer Straße 2f
Phone: +43 1 58885 - 500 (no ticket inquiries)
Email: kundenservice@ticket.at
UID: ATU 61348624
Company Register: FN 256701b
Company Register: Vienna Commercial Court
Chamber Jurisdiction: Vienna Economic Chamber
DVR No.: 2111235
Managing Director
Thomas Waldner
Conception, development, and implementation of this website
WT Wien Ticket GmbH in cooperation with
echonet communication GmbH
Responsible for text, images, and content (news editorial department)
WT Wien Ticket GmbH
Corporate Purpose:
The purpose of the company is:
(a) the development, licensing, operation, distribution, and ongoing support of an IT-supported ticketing system for events of all kinds, particularly in Vienna, under the brand name Wien Ticket;
(b) the establishment and management of organizational and event facilities (hereinafter referred to as "call centers") as well as the provision of services for third parties through such organizational and event facilities;
(c) the sale, brokerage, and support of the sale of tickets for events of all kinds;
(d) the collection, processing, and transmission of data for the purpose of automated data communication, as well as the provision of services in automated data processing and information technology (hereinafter referred to as "CRM");
(e) the trade, brokerage, and support of the trade in goods of all kinds, insofar as they are related to events, such as image and sound media and generally promotional media and items;
(f) the management of and participation in companies with at least partially similar corporate purposes.
Furthermore, the company is entitled to conduct all business and take all measures that appear conducive to achieving the company's purpose, particularly to participate in other companies domestically and abroad.
Further information about us can be found here.
Statement on the General Direction of the Medium:
Primarily, content and tickets for events of all kinds are published and offered for sale.
Shareholder:
WTH Wien Ticket Holding GmbH
Please also note our [General Terms and Conditions (GTC)] and our [Privacy and Cookie Policy]!
2. General Website Terms of Use
Disclaimer
The data and information provided on this website serve solely as preliminary information for interested parties regarding events. Interested parties are responsible for obtaining direct information from the event organizer regarding the location, type, program, time, and duration of the events. Therefore, WT Wien Ticket GmbH does not guarantee the accuracy, reliability, or completeness of the information and event notices published on the website or in communications, neither to visitors nor to event organizers. WT Wien Ticket GmbH reserves the right to make changes or additions to the provided information without prior notice.
WT Wien Ticket GmbH does not guarantee the availability of the website or the booking system, nor is it liable for damages or additional costs incurred due to transmission errors, technical defects and disruptions, operational interruptions, or unlawful interference with the IT systems of the user or third parties, as well as publicly accessible systems and transmission networks. Liability for any other damages of any kind arising in connection with the direct or indirect use of the information provided on the WT Wien Ticket GmbH website is also excluded.
WT Wien Ticket GmbH assumes no responsibility for the content of linked websites and points out that these have not been checked for accuracy or completeness. WT Wien Ticket GmbH has no influence on the design or content of linked websites and emphasizes that such content does not originate from WT Wien Ticket GmbH.
Copyright
The content of the WT Wien Ticket GmbH website, in whole and in part, is protected by copyright. Copying (downloading, printing) of content is permitted solely for personal or private use, provided that the content is not modified and copyright notices or other legal markings are not removed, altered, or distorted.
Any further use (uploading, distribution, or other public reproduction), as well as any commercial use of the content in whole or in part, is expressly prohibited. The use of trademarks (e.g., logos), regardless of the presence of symbols such as ® or ™, is strictly prohibited. For clarity, it is noted that any content downloaded or otherwise reproduced from the website remains the property of WT Wien Ticket GmbH. Any use beyond this copyright notice requires written permission from the management of WT Wien Ticket GmbH.
Vienna, August 10, 2022